Fees are set at a rate so that we can recover our expenses. Those who cannot afford the full cost of counselling fees can apply for subsidy. Subsidies are made available through tax-deductible donations from churches, businesses and individuals. We also received a grant from the City of Lethbridge through the Family and Community Support Services. Limited funding is also available from community foundations or charities. Subsidized rates are based on net personal or family income and on a sliding scale. All or part of the counselling fees may be covered by employee assistance programs, and/or extended health care plans which are part of an employee benefits package. Please call the office for more information.
Counselling Sessions are 50 minutes in length. Longer or shorter session times can be arranged. Counselling Session can be done either in person (preferred), by telephone , email, instant messaging, or Skype (if mobility/distance is an issue ).
Because the appointment is reserved for you, it is necessary to charge you $25.00 for appointments that are not cancelled 24 hours in advance. The only exception to this is in the case of a personal or family emergency. Payment for missed appointment must be received prior to the commencement of the next scheduled appointment.